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Receipt and Return of Goods

  1. The buyer, will inspect the goods upon delivery and will notify the seller immediatley of any damages or shortages. Any defects in the goods notify the seller within 10 working days from the date the goods were delivered. Save in respect of any shortages or defects if you, the buyer, fail to comply with this clause we will not be held legally liable in respect of any other complaint which should have been brought to our attention within this period.
  2. Subject to English Law, goods cannot be returned without prior consent of the seller in writing. Handling charges may be levied for returned goods and repackaging charges if packaging has been removed or damaged. Acceptance of the return of used goods may be refused or alternatively a repair charge may be levied at the Sellers discretion.
  3. Reimbursement will buy the same method of payment as the original payment unless otherwise agreed by the both parties.
  4. The Sellers invoice always follows despatch of the goods. If after three days following receipt of the invoice the Customer has not received the goods, the Seller should be informed by telephone or in writing. Failure to do so could render invalid any claim the Seller might have on the transporter or carrier whose own trading conditions may be governed by a time period. In the event of any goods being delivered damaged or short delivered, the carriers note should be endorsed accordingly and a copy should be sent to the Seller within 3 days of delivery of the goods. The Seller will not accept responsibility for any loss or damage if this condition is not adhered to.